We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Amei o sapatênis muito bonito , moderno estiloso, eu calço 38, pedir um 39 ficou ótimo. peçam sempre um número maior.
grandes pero muy buenos compraré en talla más chica
Amei, muito leve gostei muito
Que voy a decir, son las terceras que pido, mi madre quedó tan encantada que las vecinas me han pedido dos .
numeracja zaniżona
при замовленні треба дивитись не на розмір, а на довжину устілки.
están muy bonitos me encantó los recomiendo
excelente producto, me kedaron justo a mi medida, se ven y sienten muy comodos llegaron tiempos y forma
Thanks for excellent service and product
В целом товаром довольна, они лёгкие, дышащие. один минус, слишком длинная шлейка с липучкой, но это я быстро можно уменьшить. за эту цену, хорошие летние кроссы, на пару сезонов.
Товар как на фотографии. При получении был запах. По размерам - у нас длина ноги 24 см, брали по отзывам 38 размер. И еще осталось чуть места, около пятки как свободно, но не намного. Очень легкие - один сандаль весит 134 гр.
Buty bardzo ładne i na długość też pasują ale w szerokości na kostki haluksowe nie pasują.
Ok
por el precio está bien, llegó muy rápido
muy bonitos, por el presio la calidad me parece muy buena, me encanta como se ven, si recomiendo. pedí 4 1/2 y me parece perfecto ya que si le pongo plantilla cómoda a mi gusto quedarán perfectos.
Entrega y embalaje excelente.. Muchas gracias
je me suis trompé zut argent et rose mais toujours nickel
신발 이쁘고 가볍고 편해서 좋아요
very beautiful. I love it. Will order again in another color. exactly like the picture.
polecam
Muito confortáveis sim recomendo gostei muito obrigada vendedor
Отримали вчасно. Товар повністю відповідає картинці. Дуже зручні, я задоволена. Відповідає ціні. Рекомендую і товар, і продавця. Дякую.
wyglądają ok zobaczymy jak się będą nosić
de bonne juste mais si vous faites du 39 prendre du 40
rozmiar zawyzony. wzielam rozmiar 38 wg tabeli powinny pasować ale sa za małe! chyba trzeba brać dwa rozmiary wieksze. jakość niska, na zdjęciu wygląda lepiej, w rzeczywistości wyglądają na tanie buty, srebrne elementy wygląda jak cerata . ale są bardzo lekkie. może komuś oddam. chciałam kupić drugie dla mamy się nie kupię.