We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Wrapped perfectly came in one piece
Bought several colors for my cats and they are perfect! Color is beautiful, perfect size, durable, and shipped SUPER fast! Would recommend.
Superschnelle Lieferung. Sorgfältig und bruchsicher verpackt. Einwandfreie Qualität und Verarbeitung. Klare Kaufempfehlung!
Superschnelle Lieferung! Einwandfreie Qualität und Verarbeitung. Bruchsichere und sorgfältige Verpackung. Klare Kaufempfehlung!
Very pretty plates, fits cat food well. The plates are well made, and are easy enough to clean. My cat likes to eat off of them.
Genial justo como en la foto y sin ningun daño
very cute! Just like the picture very accurate! my kitten loves using it and her whiskers don't hit the side of the plate so she won't get whisker fatigue! the only con is sometimes she licks the food off the side of the plate but that's inevitable with a flatish plate!
bellissimo perfetto, esattamente come in foto. sembra originale. preso per il mio gattino ha apprezzato molto
The plate is smaller than I expected, but still nice
I'm very happy with this purchase! I bought these plates from a different seller at first and 3 out of 4 plates I ordered arrived broken because they were not packaged correctly. However, this seller packaged all three plates very securely and they arrived much quicker as well. Very happy with this purchase and this seller.
All came perfectly. Nothing chipped or broken. I was amazed at how much packing was on each plate individually. I love them and can’t wait to use them for my sweet boy
Extremely well packed, received item very fast in about 1 week to Canada. Great quality, no damages, has retail feel. Color matches to other pieces from this 'LC' brand. Thanks for a quality item and fast/safe ship!
Supersüsser Teller in einwandfreier Qualität! Sorgsam und bruchsicher verpackt. Schnelle Lieferung. Verkäufer sehr zu empfehlen!
Supersüsser Teller, hochwertige Qualität. Genau wie auf Fotos. Schneller Versand. Verkäufer sehr zu empfehlen!
Schnelle Lieferung. Supergut und sorgfältig verpackt. Ich werde definitiv noch andere Farben bestellen.
Hele mooie bordjes, super goed verpakt dus kwamen gelukkig alle 3 heel aan. 🫶🏻
i got a different color than what i ordered, still cute though!
Very cute, will buy more colours
very nice ceramic my car loves it eats every day yumyum so good color perfect match and sturdy cleans well
Love the plates. Bought them for my cat to eat from and she loves them.
These pets are so cute. I’m going to buy every color.
Mooi & voldoet aan de omschrijving, goed ingepakt ook
These plates were so cute ! they came super well packaged and none arrived broken! Strongly recommend
Very cute ceramic plate, a bit smaller than expected
my cats love it. super cute. one came broken but it was easily refined and i bought it again with no damage the second time!