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Product Details

Dear customer, we are glad that you can visit our store, please read the following carefully:
1. About size
Please choose size based on foot length (heel to toe)!
Different countries have different size standards for different materials.
So our US sizes, European sizes may be different from yours.
The size marked on the outsole of the shoe is Chinese size, not European size.
Size 35=foot length 22.1cm-22.5cm Size 42=foot length 25.6cm-26.0cm
Size 36=foot length 22.6cm-23.0cm Size 43=foot length 26.1cm-26.5cm
Size 37=foot length 23.1cm-23.5cm Size 44=foot length 26.6cm-27.0cm
Size 38=foot length 23.6cm-24.0cm Size 45=foot length 27.1cm-27.5cm
Size 39=foot length 24.1 cm-24.5 cm Size 46=foot length 27.6 cm-28.0 cm
Size 40=foot length 24.6 cm-25.0 cm Size 47=foot length 28.1 cm-28.5 cm
Size 41=foot length 25.1 cm-25.5 cm Size 48=foot length 28.6 cm-29.0 cm

2. About color difference
Due to different contrast ratios of personal monitors, there may be slight color differences between the pictures and the actual product.
3. About smell
New shoes that have just left the factory may smell of glue, but this is not a quality problem.
I hope it’s understood.
The smell will dissipate after a period of time in a ventilated place











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Specifications
Department Name:
ADULT
Inner material:
cloth
colour:
Black single lining, black cotton lining
Barrel height:
Middle tube
Sole technology:
Adhesive shoes
Thickness:
Normal thickness
Insole material:
cloth
Applicable gender:
female
Listing time:
Autumn 2023
Suitable for the season:
warm boots
boots for women:
winter women boots
Style:
Punk
Fashion Element:
Sewing
Shaft Material:
Polyester
Fit:
Fits true to size, take your normal size
Heel Type:
Hoof Heels
Toe Shape:
round toe
Season:
Winter
Upper Material:
PU
Origin:
Mainland China
Insole Material:
PU
Item Type:
BOOTS
Pattern Type:
Solid
Outsole Material:
Rubber
Lining Material:
Short Plush
Closure Type:
Lace-up
Boot Height:
ANKLE
Heel Height:
Med (3cm-5cm)
Boot Type:
Martin Boots
CN:
Zhejiang
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of FR|Factory supplied, reliable quality (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (7 reviews)
5 stars
(4)
4 stars
(3)
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Write a Review
Customer
15 Mar 2024

Gayet güzel Kaliteli,,,,

Customer
29 Jan 2024

conforme à la description, livré à temps

한***r
22 Jan 2024

신발안에 털이 많이 빠지긴해도 가격대비 나쁘진 않네요~

Customer
19 Jan 2024

가격대비 신을만 하다 그정도에요.

M***z
7 Jan 2024

Muy comodas

S***K
5 Jan 2024

Визуально качество на высоте, жене очень понравились. С теплым носком комфортно при -10*С, подошва цепкая и не скользит. Немного неудобная наружная змейка.

a***r
27 Dec 2023

정확하게 배송 받았으며 정사이즈에요 하루 신어보니 발도 편합니다. 다만. 윗부분 한쪽이 울어요 ㅎㅎ

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