SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FR|Factory supplied, reliable quality (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
작동 아주 잘되네여 오차범위는 0.01v 덜나오네여 이정도면 아주 훌륭하네여 잘쓰겠씀니다
Good transaction, but I find the Aneng M118A much better!
se ve sencillo, muy barato, por el precio esta bien, pero el envio es muy rapido, falta ver el funcionamiento, recomendable el vendedor.
se ve de buena calidad...solo me falta ponerle la batería...lleva 2 AA gracias!!
llegó antes de lo prometido, se ve en buen estado, falta probar, recomiendo vendedor.
top produto vieram ok ! o negócio agora é aceitar o Senhor Jesus como nosso salvador ,se aquietar e esperar ele voltar !! o resto é balela !!
compacto se ve bastante padre no trae el selector como los demás multímetro pero se ve bastante bien y sencillo y bastante compacto
don't ship again with EMS very bad 😭 delivery time.
ලංකාවේ අය බය නැතුව ගන්න..ගෙවන ගානට මාරම වටින අයිටම් එකක්..මම 3 In 1 ඔෆර් එකෙන් රුපියල් 98ට ගෙන්නුවේ..මේක රුපියල් 1800-2000 වටින අයිටම් එකක්..ගොඩක් ලාභයි..බය නැතුව ගන්න
싼 가격에 좋은 제품 구입했네요. 만족/좋아요/추천합니다.^=^
produto chegou dentro do prazo estimado. boa relação qualidade preço.
Très Bien, Conforme à la description, fonctionne correctement et très partique.
muy bueno me fascinó no lo e calado pero está súper bien
het is makkelijk
todo bien y trabajando al 100, me llego antes del tiempo señalado; excelente un 10 para el vendedor y paquetería.
product looks like a toy. didn't use yet. seems ok. delivery was fast. 9 days to Karachi.
정확한 교정을 위한것이 아니라면이것 참 괜찮은 제품입니다. 저항값과 전압이 자동으로 인식하고 사이즈도 콤팩트해 현장에서 편리하게 사용하고 있습니다
me gustó porque es facil de usar y es automático no ocupas mover más que el encendido.
Доставка до отделения УкрПочты - 11 дней. Прибор рабочий. Магазин и продавца - рекомендую!
thanks
Веома сам задовољан са овим малим инструментом. За неке брзе провере и тестове одличан. И без-контактна детекција напона је ОК.
Llego en buen estado, falta probarlo para hacer otra reseña con respecto a su funcionamiento.
جيدة إلى حد ما وصغيرة جدأ، لكن لا يمكنك قياس الديودات والمكثفات والترازيستور. وليست بها إنارة لا داخليا ولا خارجيا.
Точні вимірювання як на низькій так і на високій напругах, приємно здивував.
Kaliteli birşeye benziyor daha denemedim ilerde ek bilgi eklerim.