SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FR|Factory supplied, reliable quality (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
me gustó el producto es maso menos pequeño pero funciona bien,pero venía maltratada la caja y un poco los cables de resto me parece muy bien...al precio
배터리 전압 정도 재려 별 기대없이 샀는데... 오! 이 제품 물건입니다.
Sehr gute Qualität sehr schön ist sieht gut funktioniert einwandfrei kann jedem. Nur empfehlen ist der
podstawowe funkcje ok, tani, mały, lekki ... ale dziala
이 가격에 이 성능이 가능하다니 놀랍습니다. 가성비 좋습니다.
la caja llegó aplastada, pero es fallo del embalaje en su Interior todo bien, solo falta probar
Посылку доставили в Днепр за 10 дней. Товар соответствует описанию. За 4$ вполне сойдет!
رائع احببته شكرا للبائع شكرا علي اكسبرس
compatto e maneggevole, per ora funziona correttamente. manuali in inglese e cinese. La scatola è arrivata un pò schiacciata ma il contenuto è illeso.
Eu gostei muito da mercadoria só não gostei pq eu paguei a taxa da alfândega
Llegaron rápido a Colombia y son 100% lo prometido en la publicación, excelente vendedor y producto.
funciona perfecto para el precio, es novedoso ya que es totalmente automatico, un poco dificil de aprender a usar si eres primerizo con estas herramientas como yo.
classificação sem testar, pois não trás as pilhas !!! classifico só pelo aspecto e preço !!!!!
Entrega rápida a Valencia en 6 días, la mercancía llego bien.Me ha gustado mucho este multimeter es pequeño y muy manejable falta probar.
Funciona automáticamente. El fallo que veo es que si ponga invertida la polaridad en una pila por ejemplo no mide los voltios., debes colocar los puntas de medir en la polaridad correcta
Product is as described. Seems good quality but haven’t tried its performance yet
회사에서 쓰고있는 전문 장비는 고가라서 막들고 다니기 어려워서 저렴한걸로 휴대용 으로 사봤는데 성능이 괜찮아야될텐데
comme sur le site
5αστρα
tel que décrit les mesures sont exactes très pratique pour débutant peu encombrant ok
비전문가 가정용으로 좋네요. 간단하고 기본적인 테스트에 맞습니다. 자동이라 편하기도하지만 자동이라 체크하기 힘든게 있네요. 건전지 삽입할때 볼트를 풀어야하는 귀찮음이 조금 있어요.
la caja deteriorada, pero falta probar el mini multímetro. una bolsa de burbujas hubiera sido mejor para conservarlo
Ya he encargado antes este multimetro, es compacto, pero cumple su propósito, ideal para estudiantes de electricidad o electrónica.
Chegou com a embalagem em mau estado, o equipamento não aparenta danos. Logo que testado enviarei feedback.
Multímetro digital mini básico para medidas rápidas auto rango y medición automática Ohmios voltaje directo y voltaje alterno con funcion NCV de detección de presencia de tensión sin hacer contacto utiliza dos baterías 3A para su funcionamiento eficiente y compacto para diagnóstico y solución de fallas eléctricas.