SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of FR|Factory supplied, reliable quality (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for shipping the product so quickly. The packaging was also perfect. It can easily and accurately measure car and motorcycle batteries. It can also accurately measure lipo batteries. The tip of the measuring stick is very thin so it can easily measure lipo batteries. I can recommend this product and shop. Thank you.
Перемерил кучу всего. Всё точно! Спасибо!
funciona bem
fast shipping on less than 15 days, no tested yet
es pequeño pero por el precio está bien cumple con sus funciones lo bueno es que es automático muy práctico para cargar
Невелика похибка є, але працює задовільно, компактний, недорогій. Раджу купувати
fast delivery n all items working
Не за първи път поръчвам. Удобен мултицет за непрофесионалисти.
the multimeter arrived in good condition, although the box was very slightly damaged. The measurement accuracy is similar to another multimeter but, it starts to deteriorate when using older batteries
Aún no lo he probado
За долар по знижці за монетки, офігенна штука))) рекомендую!!!
小さくて電圧確認にちょうど良いです。コンセントの電圧を測った後に端子がカバーから抜けてしまうのが残念です。お値段が安かったので気にはしません。それ以外は満足です。
Lo mismo, embalaje pésimo , golpeado caja destrozada, pero probado y funciona más o menos bien por ahora.
オートなので、切り替え無しで色々測れます。私の使い道では充分です。誤差も少ない良い商品。
I am very satisfied. Delivery was very fast. I can recommend the item and the seller. I made comparative measurements. Accuracy was below 1%. Intelligent recognition is a very good feature. I have already managed to destroy a measuring instrument due to a bad choice of mode. A proposal for the manufacturer to provide a power supply solution that can be charged via the USB-C interface.
멀티미터는 매뉴얼도 거지 같고 모드도 항상 햇갈리는데 어차피 볼테이지만 측정하는 거 슈퍼코인 덕에 300원에 삼. 아주 좋음. NCV누르면서 전기 탐지 가능. 배터리 트리플A라서 9볼트 안 사도 됨.
Доставлено доволі швидко. Трохи пом'ята коробка, та на робочі якості, це не вплинуло
excelente producto entrega antes de tiempo buen embalaje un vendedor de confianza altamente recomendado
Міні пальчики вставив, працює, вагою легесенький), автоматично визначає... прочитаю інструкцію, а то стрьомно пихати куди небудь щупи). Купуйте, бюджетний, та наче добре працює!
Not test know but hope doing best arrived on time thank seller
excellent petit testeur électrique. Léger, petit, d'une manipulation hyper simple. c'est un article à conseiller aux personnes et bricoleurs (bricoleuses) non avertis. L'appareil se règle automatiquement dès que les pointes tests sont branchées.
excelente producto y pequeño para que no estorbe mucho recomiendo que lo compren
... Ce qui est surtout pratique c'est le fait qu'il se met tout seul sur les bonnes valeurs de mesures . Après, pour être honnête c'est juste un appareil simple de base, les piles ne sont pas fournies
Отримав, працює, має похибку але для продвонки деталей піде, за свої кошти норм
접축 불량인지, 사용 불량인지 모르겠지만 AC측정시 오류 발생으로 알리와 협의중. 측정 바늘이 얇아서 그런 건지.... 제품은 작고 편해요.(이전 구매 했었음) 가격 생각하면 구매 권장이요.